Telehealth Phone Appointments
Whether you prefer a phone or video consultation, Emerald Medical Centre makes it easy to access care from the comfort of your home.
Eligibility: Patients who have attended Emerald Medical Centre within the last 12 months can access telehealth under Medicare requirements.
Update: Medicare now offers rebates for long phone consultations (20+ minutes) if you’re registered with our practice for MyMedicare. Registration is simple, free, and you can opt out at any time.
Telehealth is ideal for:
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Follow-up appointments
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Repeat prescriptions
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Reviewing test results
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Ongoing care plan discussions
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Mental health check-ins or lifestyle advice
In-person appointments are best for:
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Physical examinations
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Vaccinations
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Wound care or dressings
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Procedures
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New, urgent, or serious symptoms requiring immediate assessment
If you’re unsure which option is right for you, our reception team can advise and help you book the most suitable appointment.
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Please note confidential information sent over the public email network or via the contact form is not secure and not a preferred method of communicating. Please either phone or fax sensitive information.