Payment Information
We are a mixed billing private practice and request payment at the time of consultation. Your Medicare rebate will then be credited to your account on the same day
Fee Guideline – Effective from July 2024
| Consultation | Charge | Medicare Rebate | Out Of Pocket Charge |
|---|---|---|---|
| Standard Consult (up to 15 mins) In-Person or Phone Call Suitable for 1 main health concern |
$95.00 | $42.85 | $52.15 |
| Long Consult (up to 30 mins) In-Person or Phone |
$155.00 | $82.90 | $72.10 |
| Longer Consult (over 30 mins) | $214.00 | $122.15 | $91.85 |
You need to have visited the clinic and had a Face-to-Face appointment within the last 12 months to be eligible for phone call Medicare rebates.
See below for mental health specific consult fee guideline.
Bulk billing
Effective Monday 14th October 2024 Medicare bulk billing will only be available between 12pm to 4pm, Monday to Friday for children under the age of 16, Aged Pension or Health Care Card holders. Telehealth is not bulk billed.
Doctors Nazmul Hoque and Vassili Lapchine bulk bill before 5pm, Monday to Friday for Medicare card holders of children under the age of 16, Aged Pension or Health Care Card holders. Telehealth is not bulk billed.
All other patients or outside of these times including Saturdays will attract a private fee.
In cases of severe financial hardship, discuss your fees with your doctor during the appointment.
Telehealth / Phone Consults
Telehealth is not bulk-billed. Minimum fee for Health Care Card holders, Pension Card holders or those under the age of 16 years is $62.85 (Medicare rebate of $42.85).
Additional fees
Please note: There is an additional $26 Utility Fee for use of the Treatment Rooms, cryotherapy
(freezing warts etc.) and for consumables such as plaster, dressings, bandages, lotions,
spirometry etc.
Mental Health Consults
| Mental Health Consults | Charge | Medicare Rebate | Out Of Pocket Charge |
|---|---|---|---|
| Mental Health Care Plan (time dependent) |
$185 – $251 | $103.70 – $152.80 | $81.30 – $98.20 |
| Mental Health Review appointment | $155.00 | $81.70 | $73.30 |
| Initial Eating Disorder Appointment (time dependent) |
$193 – $251 | $103.70 – $152.80 | $89.30 – $98.20 |
| Eating Disorder Review Appointment | $155.00 | $81.70 | $73.30 |
If you require a consultation unrelated to mental health and in addition to a mental health consult please be aware additional fees may occur. Please book these on separate days.
Treatment Room / Procedures / Minor Ops
Private fees regardless of Healthcare card or concession status apply to all medical procedures including cryotherapy at Emerald Medical Centre. Medicare rebates are available and payment is required at the time of your appointment. Additional minimum $25 utility fee applies on these procedures due to use of equipment, dressings or consumables.
Please discuss fees with your doctor as all procedures attract a private fee.
| Common Procedures | Charge | Medicare Rebate | Out Of Pocket Charge |
|---|---|---|---|
| Iron Infusions | $180.00 | $42.85 | $137.15 |
The full fee structure is available at reception.
Workcover
Workcover patients are responsible for payment of their account until acceptance of liability is received from the employer or a claim number is issued from an insurance company. Only then are we able to bill employers or insurance companies direct. Appointments related to Workcover will be privately charged outside of the hours of 12pm to 4pm weekdays and on Saturdays.
TAC
All Tac patients will be responsible for their own account until the claim has been accepted by Transport Accident Commission and a number has been issued. Appointments related to TAC will be privately charged outside of the hours of 12pm to 4pm weekdays and on Saturdays.
DVA
All DVA patients will be responsible for payment of their account until our clinic has been provided with their current DVA card and details. If classified as Vet specified the patient will need to provide supporting documentation from DVA as to the related health services Accepted by Department of Veteran Affairs. All unrelated services will be billed in accordance with Clinic private billing policy. In addition, appointments related to DVA accepted services will be privately charged outside of the hours of 12pm to 4pm weekdays and on Saturdays.
Medical reports / Private insurance certificates
Employment Medical reports, private insurance-related medical reports/certificates, or any other documentation requiring completion not covered by an insurance agency, please kindly submit copies of the paperwork in advance of your appointment. Our doctor will then assess the information provided and confirm if they are able to complete the report. A quote for the private fee associated with the report will be provided to the patient, once agreed the patient can book the face to face appointment. Depending on the complexity of the medical report, nurse time allocation may be necessary. Full payment for the medical report is required on the day of the appointment, and the report will only be released to the patient upon receipt of payment.